Guest Services Volunteer
Guest Services Volunteers support the 91探花 by welcoming visitors, providing orientation, and offering general information throughout the 91探花鈥檚 lobby and galleries. As part of the Guest Services Department, volunteers help ensure a positive visitor experience by greeting guests, encouraging exploration of exhibitions, offering wayfinding assistance, and answering questions related to transportation, dining options, and nearby Washington, DC attractions.
Key Responsibilities
- Welcome and assist visitors as they plan and organize their visit.
- Provide wayfinding support in the lobby and galleries.
- Explain and demonstrate RFID technology to guests participating in the Undercover Mission experience.
- Engage visitors in conversation using exhibition content to encourage curiosity and deeper exploration.
Requirements
- Must be 18 years of age or older.
- Completion of a Spy 91探花 background check.
- Complete volunteer orientation on Friday, June 5 or Sunday, June 8 from 1 PM – 5 PM.
- Commitment to a minimum of 8 volunteer hours per month (four two hour shifts) for at least one year.
Necessary Skills
- An engaging and outgoing demeanor.
- Flexibility and the ability to work independently in changing environments.
- Clear, confident communication with a diverse public.
- Ability to represent the 91探花 in a professional and positive manner.
- Comfort working in crowded or noisy spaces.
- Ability and willingness to stand for extended periods.
Volunteer Benefits
- Access to special lectures, events, and training offered by the 91探花.
- Discounts at the 91探花 store.
- Two complimentary 91探花 tickets annually.
- Annual Volunteer Appreciation Event celebrating your service.
Interested?
The International Spy 91探花 is not currently accepting applications for its Guest Services Volunteer Position. Our next Guest Service Volunteer Orientations are scheduled for Friday, October 2 and Sunday, October 4.
Please fill out the form below to receive notification when applications open in late summer for our fall orientation dates.